Business Developer – Communication

 

Location

Mars Technologies - Tygervalley

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Employment Type

Full-Time

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Overview

Mars Technologies is seeking a proactive and detail-oriented Business Developer: Communications to manage client communications services, billing coordination, supplier liaison, hosting administration, and customer support functions. The successful candidate will play a key role in maintaining operational efficiency across communications and hosting services while ensuring excellent client service delivery.

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Key Responsibilities

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Domain & Hosting Management

• Register, renew, transfer, and cancel domains

• Create hosting packages in Plesk and related hosting platforms

• Provide clients with renewal quotations in advance

• Create and manage webmail hosting and domain-linked email services

• Coordinate dedicated server hosting and data centre services

 

Client Support & Service Management

• Handle client requests for adding, reducing, or suspending services

• Coordinate technical support with internal and external support teams

• Monitor and maintain communication service requests

 

Billing & Financial Administration

• Update WHMCS invoices and allocate payments after Finance confirmation

• Manage customer invoicing, statements, payment allocations, and debtor follow-ups

• Process debit orders and customer applications

• Reconcile supplier invoices, commissions, telecom services, and cancellations

• Maintain communications debtor sheets and billing spreadsheets

 

Social Media & Communications

• Post service updates, vacancies, and promotional content on Facebook and LinkedIn

• Maintain communication schedules and content calendars

 

Requirements

• Experience with WHMCS billing systems

• Knowledge of domain and hosting management

• Understanding of debtor control and invoicing processes

• Strong administrative and communication skills

• Ability to manage multiple deadlines and follow-up tasks

• Experience with social media administration (Facebook & LinkedIn)

• Attention to detail and strong organisational abilities

 

System & Access Experience

• WHMCS

• Plesk hosting platform

• ZA Domains

• Xneelo

• Vodacom vendor systems

 

The successful candidate will assist with:

• Managing active renewals and expiry dates

• Outstanding client quotations

• Overdue debtor follow-ups

• Supplier disputes and cancellations

• Debit order scheduling

• Social media content planning

 

How to Apply

Interested candidates should submit their CV and supporting documents to careers@marstech.co.za.

Kindly add your salary requirements

Only shortlisted candidates will be contacted.